Arthur built Infinite Disability Services on something real, a genuine passion for supporting people who needed it. What he didn't have was a marketing plan.
Like most business owners in his position, Arthur knew marketing mattered. He just didn't know where to start, which channels to use, or what to prioritise first. Every day spent guessing was a day not spent growing.
Before we touched a single social post or email, we built Arthur an actionable marketing plan — one with clear goals, a defined roadmap, and enough structure to grow as his business grew.
From there, we became his complete marketing team: strategy, social media, graphic design, email marketing, digital advertising, and a new website. Not six separate services. One connected plan, executed consistently.
A roadmap that gave Infinite Disability Services direction from day one — and the flexibility to scale as the business did.
Once the plan was set, we ran the day-to-day marketing activity ourselves — freeing Arthur to focus on the business, not the busywork.
Over 12 months, we saw considerable growth across every channel — email subscribers, website users, social followers, and general enquiries all climbing together.
In just 8 months, the leads we generated helped the Infinite Disability Services team grow from 14 people to more than 30.
My small business lacked direction when it came to all aspects of marketing. From our first meeting, James has been professional, a great communicator and brought some unique and great ideas. James executes and plans all of our businesses marketing activities, I highly recommend PhillipJane.
